Industry Comment

Navigating the Christmas Rush: Streamlining Food and Beverage Logistics

Embracing Efficiency Amidst Holiday Chaos It's no secret that food and beverages are key ingredients for a successful Christmas, and many of our clients' technology helps to support the peak season and beyond. For businesses in these industries, this means navigating through peak demand, supply chain challenges, and logistical intricacies. As we delve into the heart of...

Transforming SME Manufacturing

The UK’s manufacturing sector has responded well to the challenges of recent years, bouncing back from the ‘brutal’ 10% decline in output in 2020. Investment in staff training, automation, technology, and R&D has created a sector now 9th largest in the world.  Yet, too many of the country’s manufacturing SMEs (small and medium-sized enterprises) still lag behind...

Can Retailers Survive and Thrive using Data Analytics?

As the retail industry becomes more competitive, data is proving increasingly beneficial for retailers through its ability to to track customer behaviour, determine best selling products, and spotlight improvements needed online and in store. Retailers must leverage these insights about their customers’ wants and needs to stay ahead of competitors and build a better shopping experience.  Neo...

The Changing Role of CRM

It’s no secret that businesses are facing a challenging road ahead. Widespread economic uncertainty and rising costs mean any opportunities to streamline operations and increase efficiency are now top of the agenda. Customer Relationship Management (CRM) platforms are designed to do just that, but with many solutions on the market, maximising ROI from CRM can be...

IoT Comes of Age

The Internet of Things (IoT) is not exactly new. I first came across the concept in 2015, and am confident that industry experts would have been discussing it long before then. As with other forms of technology, people were looking forward to IoT with excitement – considering the potential it offered organisations and consumers.    The History of...

Protecting Data in 2022

As data breaches and ransomware attacks continue to dominate the news agenda, cyber security should be a priority for all businesses, both large and small. Last year, the number of reported data breaches reached an all-time high and rose by 68% in the US alone, and in the UK, 39% of businesses reported having a cyber...